Preliminary Information Form

Provided before order confirmation in accordance with Article 5 of the Turkish Regulation on Distance Contracts.

Seller: AYAH, [ŞİRKET ADRESİ], info@ayahfashion.com

Product and price: Product details, VAT-inclusive prices and shipping fees are shown at checkout, in Turkish Lira.

Payment: Card via a licensed payment institution (card details are never stored by the Seller) or bank transfer.

Delivery: Dispatch target 1–3 business days (plus production time for made-to-order items); legal maximum 30 days.

Right of withdrawal: 14 days from delivery without reason; notify info@ayahfashion.com. Return shipping is paid by the Buyer. Made-to-order items are exempt.

Complaints: info@ayahfashion.com, Consumer Arbitration Committees and Consumer Courts.